Privacy Policy

Last Updated: 18/08/2025

1. Information We Collect

We collect the following categories of personal data when you use Drape. All data is linked to your identity and used only as described below.

Contact Information

  • Name
  • Email Address
  • Phone Number
  • Physical Address

Purchases & Order History

  • Purchase History

Usage Data

  • Product Interaction (items viewed, added to cart)
  • Other Usage Data (feature usage patterns)

Diagnostics & Performance

  • Crash Data
  • Performance Data (load times, responsiveness)
  • Other Diagnostic Data (error logs)

2. How We Use Your Information

We use your data to deliver core functionality (account management, order fulfillment), personalize your experience, conduct analytics, and maintain app performance and security.

3. Data Sharing & Third-Party Partners

We do not sell your personal data. We may share it with service providers (e.g., payment processors, delivery partners, analytics tools) under strict confidentiality, or as required by law.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined, comply with legal obligations, and resolve disputes.

5. Your Rights

Depending on your jurisdiction (UK or US), you can access, correct, delete your data, or opt out of marketing communications at any time via account settings or by contacting us.

6. Security

We implement reasonable technical and organizational measures to protect your data, but no system is completely secure. Please exercise caution when sharing sensitive information.

7. International Transfers

Your data may be processed or stored outside your country. We use safeguards, such as standard contractual clauses, to protect your information.

8. Children’s Privacy

Drape is not intended for users under 16. We do not knowingly collect data from children under 16; if discovered, it will be deleted promptly.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. We’ll post changes here with a new "Last Updated" date.

10. Contact Us

If you have questions or wish to exercise your rights, please contact: hello@getdraped.com